Money back

Money back

Please note that you are responsible for your country's customs clearance, taxes and import duties. Any packages returned back to us by the customs , arrested by customs or lost by them will be eligible for a refund minus the shipping costs. But due to the nature of the product we cannot accept returns.  

  • We carefully consider every lost package case individually and then decide either we refund money or send another package.
  • Only orders to 150e are eligible for refund.
  • You can ask for refund only after 20 businesses days from dispatch day because that is usually the maximum international shipping time.